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Stacey Permaul MBACP Counselling & Psychotherapy in South East London:
East dulwich & Forest Hill and Online

Frequently Asked Questions

First time to therapy?
If this is your first time considering therapy, you may have some questions about what to expect and how it may all work for you. Feel free to contact me initially if you need more information.


What is the initial consultation?

I offer a free 20 minute initial consultation for all prospective clients. I believe it is hugely important to find the right counsellor for you, without the added anxiety of cost.

The consultation is an opportunity to ask any questions you may have about how I might work with you. You may wish to discuss what your expectations are of therapy or any particular outcomes you are hoping for. This can start to be explored in order to help you gain a greater understanding of whether I might be the right fit for you as your counsellor.

There is no obligation to continue therapy with me after the consultation. I always suggest you take some time to reflect after before making a decision. You are about to make a potential investment in YOU. My door is always open.


What happens after the initial assessment?

If you feel you would like to start working with me as your counsellor, we would agree a contract for a specified number of sessions (or open-ended depending on your preference) at a frequency to suit you (weekly, fortnightly or monthly).

The first session would include a formal client assessment to determine your needs and any special requirements you may need during therapy. We would then talk through the contract to ensure you are happy with the arrangement before we being our therapeutic work.


How many sessions do I need?

That depends entirely on you. After your assessment I may suggest a certain amount of sessions I feel would be beneficial, however this is always open for review and you have full control over when you wish to terminate or extend a contract.

Some clients wish to see me for short-term therapy whilst others have been clients of mine for years. It's what works best for you that matters.


What are your fees?

Initial assessment (30 minutes) - Free of charge

Online therapy session (50 minutes) - £45

Face to face therapy session (50 minutes) - £55

Low-cost (50 minutes) - please contact me.


Is everything I say confidential?

All client details and sensitive data is stored within a GDPR compliant, password protected software system or securely locked away in storage.

Therapy and assessment sessions are confidential, with the exceptions of circumstances where I feel you may be of harm to self or others. However, I will always inform you of my intention to break confidentiality.

As part of my commitment to the BACP Ethical Framework, I also undertake regular clinical supervision. I may bring some issues and themes from our sessions to my supervisor, but you would remain completely anonymous.


We simply need to believe in the power that's within us, and use it. When we do that, and stop imitating others and competing against them, things begin to work for us - Benjamin Hoff


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